No Paper. No Queues. No Excuses: LucidTickets storms into Uganda's events scene
LucidTickets, a new online ticketing platform, goes live on Wednesday, August 26, 2026, giving Ugandan event organizers a way to sell tickets without printing a single one.
The problem the platform is built to solve is a familiar one at almost any concert, festival, or club night in the country: printed tickets bought in bulk, many of which are never even used, at real cost to organizers and to the environment. LucidTickets replaces that stack of paper with a secure QR code delivered straight to a buyer's phone.
How it works
Attendees can find and book an event in seconds, from anywhere, on lucidtickets.com Concerts, festivals, nightlife, comedy, conferences, arts and theatre, sports, networking, and workshops will all be searchable from launch. Once a ticket is bought, it is delivered as an emailed PDF carrying a unique, signed QR code, which is scanned once at the door for entry.
Payment is processed by Pesapal, a licensed third-party payment provider. The platform never sees or stores a buyer's card number or mobile money PIN. A reservation is held for 15 minutes while checkout is completed, after which it's released back into the pool if payment isn't finished.
Built for organizers, not just buyers
Every organizer account is reviewed before an event can go live and start taking bookings. From there, organizers get a real-time picture of their sales: an email notification lands every time a ticket sells, and a full report is available once the event is over, so the two can be reconciled against each other. Funds collected through Pesapal are paid out to organizers manually after the event, using the payout details they provide, with the platform's commission taken from that share rather than added on top of the ticket price.
The platform operates in line with Uganda's Data Protection and Privacy Act, 2019.
Why we built it
"I've watched Rotary Club after Rotary Club, or Rotaract Club, print paper tickets, wasting paper and harming our environment. As a Rotaractor, I saw it up close: Rotary and Rotaract clubs organize events daily, and the same paper-ticket waste kept repeating itself. But it's not just a Rotary problem, it affects the whole of Uganda, East Africa, and Africa at large. That's what pushed me to build something simpler: no paper, no fraud, no queues, just a secure, QR-coded ticket straight to your phone," said Joshua Mitala, Team Leader of LucidTickets.
